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Shipping Methods US Mail, FedEx or DHL(international customers)
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Custom Flag Orders are not returnable nor refundable. On Custom Flag Orders Flaghouseonline can not promise to meet deadline requirements.
For large items and large flag poles, they will be shipped via freight truck delivery. After placing order, please contact us for a proper price & shipping quote.
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FedEx will not deliver to a PO Box. 2nd Day and next day air deliveries must be a physical address.
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Once a package leaves our warehouse we are no longer responsible for delivery times or items damaged in transit.
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Non deliverable Orders:Two way shipping costs for non deliverable or refused orders will be issued to the customer.
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Some orders are custom orders and may take up to a week to ship out or to become available for store pickup. If you need your items right away please contact us for availability. During holiday seasons there may be delays on shipping time estimates.
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Orders placed after 12:00 PM (PST) will be shipped out the next business day. Orders will not be shipped out on Saturdays, Sundays or Holidays.
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For Next Day and 2nd Day shipping, orders must be placed by 12:00 PM (PST). There are no deliveries on weekends and orders placed on Friday will not be delivered until the following week. 2nd day orders placed on Thursday will not be delivered until the following week.
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Standard domestic shipping Takes 5-9 business days. Domestic USPS Express Mail Takes 2-3 business days.
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First Class Canada orders may take up to 2-4 weeks. If you need your packages sooner please choose Express shipping.
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USPS Express Mail International and Express Mail Canada may take up to 8-10 days.
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*We offer Western Union First Class shipping in select areas. Please note that deliveries may take up to 6-8 weeks to arrive. Makeup Showroom is not responsible for any packages lost in transit. Please contact us for more details.
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Orders over $20 using first class shipping to Canada and Australia must be paid through Western Union. First class shipping is available to other international countries and must be paid through Western Union as well. Please contact us for more details.
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Special Kits, Sale Items, Custom Orders and Custom Kits are not subject for free shipment. Custom orders may take up to 3 weeks to 2 months to ship out.
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International Express shipping is available and can be paid with a credit card.
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*Important Please Read!*
Fraudulent charge backs are not tolerated and will be prosecuted to the full extent of the law. We will track your ip and email address if you are suspected of a fraudulent charge back.
For security purposes, our billing department may take extra measures to verify the cardholders identity and billing information.
If this is your first time ordering with us and you are paying with a credit card, we recommend that you ship your order to the billing address on the credit card. If the billing address on your card is different from the shipping address we will have to verify your card which can take up to 10 days. If it is not possible verify your card we will cancel your order and issue a refund.
As a part of our verification process, you may be required to send Makeup Showroom a copy of:
- The Credit Card used to make the purchase
- A government-issued photo ID for the cardholder
Paypal:
If you are paying with pay pal please pay with funds from your paypal account, not with a linked credit or bank card. If you pay with paypal we will ship your order anywhere you’d like. We especially recommend paying with Pay Pal if your order is not being shipped to your billing address.
Western Union:
We also recommend western union for large and international orders.
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For orders over $25 we request a signature.
